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Phyllis Klein, CFPA, PRP

Phyllis Klein, CFPA, PRP

Senior Director,
Consulting Research Group

  • Milwaukee, WI
  • Casablanca and Alfred Hitchcock films
  • Anyone who enjoys my cooking!
  • If You Are Going Through Hell Keep Going.
  • Humor and compassion

Consulting Support Group

Phyllis oversees the firms participant education and advice program offering and works out of the Raleigh, NC office.

Phyllis joined CAPTRUST in 2004 and is currently a senior director in the consulting research group, responsible for leading the firm’s participant education and advice program; overseeing responsibilities over ERISA technical issues and retirement industry trends and initiatives; and ensuring that CAPTRUST continues to stay ahead of changes and developments within the retirement plan arena. Prior to joining the firm, Phyllis served as a retirement plan consultant at EMJAY Corporation, and she has worked in the industry since 1984.


  • Bachelor of Science degree in education from the University of Wisconsin–LaCrosse

Industry Designations

  • Certified Plan Fiduciary Advisor
  • Plan Sponsor Retirement Professional

Awards & Recognition

  • CAPTRUST Innovation Award | 2014

Industry Involvement

  • Expert witness, Department of Labor
  • Former co-chair, 401(k) Summit in 2010 and 2011
  • Frequent speaker, Plan Sponsor National Conference and Plan Advisor National Conference
  • Member, ASPPA
  • Member, National Association of Plan Advisors (NAPA) and Women In Pensions

News & Resources

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