December 23 2024
CapFinancial Partners, LLC and its affiliates, including but not limited to CapFinancial Securities, LLC, Member SIPC (collectively referred to herein as “CAPTRUST”), are committed to protecting your privacy and ensuring the security of your personal information.
Who This Policy Applies To
This Privacy Policy describes how we collect, use, disclose, and safeguard your information collected in connection with our services (“Services”), including when you visit our website, use our services (as a client), or interact with us (as a prospective client).
By accessing or using our Services (as a former, current, or prospective client), you agree to this Privacy Policy. For California Residents: CAPTRUST Privacy Notice for California Residents.
This policy does not apply to any third-party websites or actions through a third-party organization which is not an affiliate of CAPTRUST (“Third-Party Services”). We do not control Third-Party Services and suggest you review their privacy practices.
What Types of Information Do We Collect?
We collect information about you when you access or use our Services, provide information directly to us, or authorize third parties to provide it to us. We may also obtain publicly available information about you as permitted under applicable law.
- Personal Information. We collect information that can identify you or your device. This may include, but is not limited to: your IP address, name, email address, and physical address. We may collect this information when you visit our website or inquire about our Services.
- Nonpublic Personal Information. We collect nonpublic personal information (“NPI”), as defined in the Gramm-Leach-Bliley Act, to provide Services requested by you and as otherwise permitted under applicable law, which may include but is not limited to: your social security number, driver’s license number, and account information and balances. Non-public health information may be collected when you engage us for insurance services.
This information is collected through meetings with you and on applications and forms you submit to us. We may also receive information about your investments or transactions from others (such as third-party service providers including recordkeepers, custodians or investment managers), or from your employer when your employer has engaged us to provide Services to an employee benefit plan in which you are a participant.
How Do We Use Your Information?
- To provide and manage our Services: Information obtained by CAPTRUST is used for the purposes of providing the Services you request.
- To improve our Services: We use information collected for our own business purposes, including: to administer, analyze and enhance the Services.
- To communicate with you about our Services: We may use your contact information to send you updates and information that may be of interest to you.
How Your Information Is Shared
CAPTRUST may share your personal information as permitted by law to:
- Affiliates, which include both financial and nonfinancial institutions.
- Nonaffiliated third parties, which include service providers that perform Services on our behalf, such as data processing, analytics, marketing and customer support. These service providers are assessed for information security maturity and are contractually obligated to keep your information confidential and to use it only for the purposes for which we disclose it to them.
CAPTRUST will not sell your information. We only disclose your NPI for our everyday business purposes in order to process transactions, maintain accounts, respond to court orders and legal investigations, or as otherwise permitted by law, including:
- With your Consent: Upon prior written consent provided by you for release.
- Comply with legal obligations: CAPTRUST may disclose to the extent permitted by law when (i) disclosure is required by court order or by a valid order of a governmental body governmental or quasi-governmental agency (such as FINRA) or (ii) reasonably necessary for CAPTRUST to enforce its legal rights in a legal dispute.
- In connection with corporate business transactions such as a merger or sale.
How Your Information Is Protected and Retained
We employ a combination of physical, technical, and procedural safeguards to protect against loss and unauthorized access, use, alteration and disclosure of your information. Contractual provisions are used with third-party service providers to require them to only use the information for the purpose provided. We use advanced security technologies such as encryption, firewalls, intrusion detection, and electronic detection and response. Prospective employees are screened for criminal convictions, and access controls are implemented to limit access to personal information to authorized employees.
Access to and Correction of Information
You have the right to request access to and correction of the personal information we maintain about you, along with other rights subject to applicable exceptions and the laws of your jurisdiction. To exercise these rights, you must submit a request using the details provided in the “Contact Us” section below, and we will respond within forty-five (45) days of your request.
Information on Children
Our website and Services are not intended for children, and we do not knowingly collect, use or disclose information about children under the age of sixteen (16).
Use of Website Automated Technologies
CAPTRUST uses cookies and pixels to enhance website functionality, ensure accessibility compliance (ADA), improve performance, safeguard against fraudulent transactions, and streamline registration processes.
Cookies are small data files stored on your device by your internet browser when you visit a website. These cookies allow our website to remember your preferences, recognize you on return visits, and provide tailored responses.
In addition to cookies, CAPTRUST may utilize pixels, which are small pieces of code embedded in our website, to analyze usage patterns and identify areas for improvement. Pixels help us gain insights into trends and optimize your browsing experience.
We utilize a cookie consent manager to give you control over the cookies and pixels used by your browser. Upon your first visit to our website, you will be prompted to manage your cookie preferences. By continuing to use our site and accepting cookies through the consent manager, you consent to our use of these technologies to enhance our services and improve your overall experience.
Do Not Track
Some newer web browsers may have a “Do Not Track” preference that transmits a “Do Not Track” header to the websites you visit with information indicating that you do not want your activity to be tracked. We do not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed.
Updates to This Policy
We reserve the right to change this privacy policy at any time. If we make changes to this Privacy Policy, we will update the date at the top of this page and, where required by law or if we deem appropriate, provide additional notice by sending you a notification.
The examples contained within this privacy policy are illustrations and are not intended to be exclusive or exhaustive. If you access our website from a location outside the United States, you agree that your use is subject to the terms of this policy and understand your information may be transferred to and processed in another country that may not provide the same level of protection to your personal information.
Contact Us:
Questions regarding this policy or your rights regarding your personal information at CAPTRUST can be sent to legal@captrust.com or our toll-free number (800) 216-0645.